Policies

  • Cancellations

    Cancellations must be made 48 hours prior to the appointment. “No call, no show”/last minute cancellations will require 50% of the service booked to be paid in order to book another appointment.

  • Deposits

    All appointments require a $20 non-refundable deposit to be secured . The deposit will go towards the remaining balance of the service.

  • Late Arrivals

    There is a 20 minute grace period after the appointment start time. If the client is later than 25 minutes appointment may be cancelled, and will be considered a “no show”.

  • Products

    When products are purchased they will be available for pickup within 1-2 days. A confirmation email will be sent with details.

  • Appointments

    Please come with hair washed and blow dried with no product, if it is not added when booking. If your hair requires a wash or blow dry an extra fee will be added.